If so, you have to wonder where they have been. The scammer has sent none.Īt eBay they claim to have “a dedicated seller protection team working around the clock to enforce policies and track problems before they start”. Throughout this process, I have provided endless evidence – photos, documents etc – to show that what I am saying is correct. Again, I sent eBay the evidence that it was but, again, this was ignored.įinally, a full refund was issued to the buyer, and my shoes have not been returned. The buyer then claimed that the cost for the weight was not sufficient. So I sent the prepaid label, costing $54 (£41). If I didn’t, they would issue a full refund and let the buyer keep the item. They then opened a case against me, asking eBay to force me to refund them.ĭespite me proving beyond all doubt that the item was sent in perfect condition, eBay gave me four days to provide the buyer with a prepaid returns label. They claimed they weren’t in the same condition as the listing, but wouldn’t send any photos as proof. I took pictures of the shoes and the box from every angle, and then I bubble-wrapped and double-boxed them so there was zero chance of any damage, and the buyer couldn’t possibly dispute their condition.
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